Shipping and Delivery
When it comes to shipping and delivery, Petals & Metals ensures a seamless and reliable process to get your elegant jewelry pieces with real flowers inside to your doorstep. We understand the importance of receiving your order in a timely manner and in perfect condition, which is why we have implemented the following shipping and delivery policies:
Shipping Options
At Petals & Metals, we offer various shipping options to cater to your specific needs. Whether you require expedited shipping or prefer a more economical option, we have you covered. During the checkout process, you will be able to select the shipping method that best suits your requirements.
Processing Time
Once your order is placed, our dedicated team immediately begins processing it. We strive to have your jewelry pieces ready for shipment as quickly as possible. Please note that processing time may vary depending on the complexity of the product and current order volume. Rest assured, we make every effort to minimize any delays and keep you informed throughout the process.
Shipping Time
The shipping time refers to the duration it takes for your order to reach its destination after it has been shipped. The shipping time may vary depending on the shipping method selected and the destination address. During the checkout process, you will be provided with an estimated delivery date based on your chosen shipping method and location.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your package and estimate its arrival. Simply click on the provided link or enter the tracking number on our website to access real-time updates on the whereabouts of your order.
International Shipping
At Petals & Metals, we proudly offer international shipping to customers around the world. We understand that our unique jewelry pieces have a global appeal, and we want to make them accessible to everyone. Please note that international shipping may be subject to additional customs fees, taxes, or import duties imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping costs.
Shipping Insurance
To provide you with peace of mind, all orders shipped by Petals & Metals are insured against loss, theft, or damage during transit. In the unlikely event that any issues arise, please contact our customer support team, and we will promptly assist you in resolving the matter.
At Petals & Metals, we take great pride in delivering your elegant jewelry pieces with real flowers inside in a secure and efficient manner. Our shipping and delivery policies are designed to ensure your complete satisfaction. If you have any further questions or concerns regarding shipping and delivery, please don't hesitate to reach out to our customer support team.